‘Since our announcement on the 31st March our dedicated and hardworking team have been putting in place a number of safety measures in accordance with all Government guidelines and social distancing recommendations, to allow us to start taking orders each day via our website and contact centre.
Online ordering & our Contact Centre
Our website is now open for taking orders. We may need to limit how many orders we can despatch each day, please visit our site and social media channels each day for regular updates.
Our contact centre is now open for orders, queries, and questions.
Our temporary opening times will be 8am-5pm Monday-Friday. You may experience a longer than normal wait time to get through to one of our agents, but we ask you to bear with us if we need to handle higher than normal call volumes.
If you have any questions regarding your order, current delivery schedule or our products then why not email us at email@example.com, or use our help centre www.cooksongold.com/help
Our contact centre is working remotely.
Birmingham and London Stores
Our two stores remain closed, but we will keep you updated if this changes.
Click and Collect
With our two stores remaining closed for the time being we are unable to accept any click/call and collect orders’.