Sunday, May 28, 2023

Customer is King (and treated like one!)

With 50 years casting experience Merrell Casting goes from strength to strength. With the introduction of another Neutec J5 casting machine, brings the reliability and consistency that is demanded from a casting company.

Both Ian Merrell and Jill Stevens believe the only way to remain competitive is to invest in the future. With this in mind they undertook a major refurbishment at 70-71 Warstone Lane with remarkable effect. Working in partnership with skilled local contractors, a three-month project has now been completed.

The outcome, a stunning reception area, three glass offices and meeting room to benefit both customers and staff. Recent customers who have seen the improvement are somewhat ‘gob smacked’ at the change. ‘Impressed’ is the overall feeling of the staff, questioning, what was it like before? General Manager, Gary Wroe commented that: “It further enhances our commitment to service and quality, with all stakeholders needs being addressed.”

For all your casting requirements drop in and speak to us, or telephone 0121 236 3767. Don’t forget our speedy Kwik cast service, which can turn your orders into platinum the following day (time restrictions apply).

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