Birmingham Assay Office Open Monday to Friday

‘As businesses prepare to re-open over the next few weeks, we are continuing to support the Jewellery Trade and will be open Monday through to Friday.

To ensure we continue to deliver a high level of customer service during these challenging times, please review the following information:

Opening Hours

  • Monday – 9 am – 3 pm
  • Tuesday – 9 am – 3 pm
  • Wednesday – 9 am – 3 pm
  • Thursday – 9 am – 3 pm
  • Friday – 9 am – 2 pm

Customer Services
To reduce waiting times for our customers, we will be increasing staffing levels to meet demands. Please note, we will continue to work to the social distancing guidelines set out by Government, and we would also ask our customers to kindly adhere to the same guidelines whilst within the Customer Services area.

We recommend avoiding the busiest times to reduce your waiting time.
Peak hours: 9.00am-10.30am and last thing 1.30pm – 3.00pm

NEW – Appointment Service & Drive Through Facility
If you would like to use our appointment service and drive through facility, please call 0121 592 1205 to arrange.

Express Service
Express Service usually needs to be booked in by 9:30 am, however, the cut off will be flexible depending on demand for this service’

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